Quality Assurance Manager

Chandler, AZ

Description

AdvancedPCB was founded in 1989 and is now the 2nd largest circuit board fabricators in North America. While AdvancedPCB is best known for its expedited turn time capabilities and on time shipping record, the company is also the leader in commercial PCB, high-reliability, RFP documents for terms acceptability, and in the high technology marketplace.

Our company offers individuals the opportunity to utilize their skills to enhance their professional growth and the growth of the company. AdvancedPCB promotes a culture that excels in customer service, rewards risk-taking and allows the employees to be open to new exciting opportunities. The company takes pride in their “Can do Attitude” by providing top of the line service and going above and beyond for their customers.

We are leading manufacturer of electronic components operating within a secure environment governed by International Traffic in Arms Regulations (ITAR). Our cutting-edge technologies serve aerospace, defense, and government sectors, ensuring critical mission success.

Responsibilities

Managing the following: ISO / AS9102, MIL-SPEC 55110, 31032 Certification & Documentation, update and Maintenance of files applicable to UL & other outside agencies & customers as well as manage all quality departs staff, productivity, quality and discipline.
Evaluate and verify evidence of recurrence prevention for all internal corrective action reports & direct changes or improvements as necessary.
Evaluate and direct improvements for all process procedure documents, training checklists, process tests, review & sign-off revisions
Evaluate and update quality manual and applicable procedures as necessary (annually)
Evaluate rejected and defected materials for acceptability by internal and/or IPC standards.
Provide failure analysis of product rejected both internally & returns to accurately provide corrective action & recurrence prevention.
Daily evaluate rejects resulting in restart orders, provide failure analysis as needed, assign root cause by department/process, and publish report daily.
Weekly evaluate reject statistics from previous week. Assist managers & department supervisors in identifying root cause and their solutions.
Monthly compiles reject statistics for the month, chart both 13-week & year-to-date progression of rejects and analyze for trends. Assist managers & department supervisors in identifying root cause and their solutions.
Monthly produce year-to-date statistical reports to analyze and track overall department, shipping yield, restart and production yield performance. Assist senior management in identifying problem areas and initiating possible solutions.
* The Manager is also responsible for:
Manage and evaluate Underwriters Laboratories file, maintain accuracy to current applications & processes as well as future needs. Design and produce necessary qualification samples and/or complete the necessary applications to maintain and/or obtain certifications.
Respond to customer surveys, both written and verbal, regarding our capabilities, processes and acceptance criteria, quality system and performance ability in all areas of production. Act as the secondary contact for “on-site” quality audits & surveys from customers as well as other licensing agencies.
Act as AC representative to customers and others that visit our facility. Remain knowledgeable and up-to-date on processes and equipment throughout our facility and communicate at a level that is understandable to those individuals or groups that tour our facility.
Maintain and improve data gathering tools for the purpose of providing accurate and up-to-date information to senior management regarding process yields and trend analysis. Oversee and maintain the operation of the Yield, CAR & Restart Access databases.
Manager is also responsible for managing and overseeing the following areas, Customer complaints, AOI, Cross section lab, in-process inspection, final inspection, and quality engineering, Shipping and receiving. Work with all areas to determine product acceptability.
Work with customers when issues arise with product shipped. Determine the issue and work to resolve quickly, and able to maintain customer confidence in our company.
Daily be active on the production floor, to answer questions, oversee potential quality issues in manufacturing and ultimately be responsible for the quality of all manufacturing.
Daily manage and oversee all receiving and shipping document control.

Requirements

Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field; advanced degree preferred.
Proven experience (5+ years) in quality assurance within a manufacturing environment, preferably in electronic components or circuit board manufacturing.
Strong knowledge of ITAR regulations and their application to manufacturing processes.
Experience leading quality teams and implementing quality management systems (ISO 9001, AS9100, etc.).
Proficiency in quality tools and methodologies (e.g., Six Sigma, Lean Manufacturing, Root Cause Analysis).
Excellent analytical and problem-solving skills with meticulous attention to detail.
Effective communication skills to interface with cross-functional teams, customers, and regulatory agencies.
Ability to thrive in a fast-paced, dynamic environment with changing priorities.
At least 5 years of ex in the PCB Industry is a Must.

Company DescriptionAPCT, ACI, and San Diego PCB Design have rebranded to AdvancedPCB. Though our name has changed, our commitment to our customers will not. With this latest acquisition, AdvancedPCB will evolve into the most comprehensive provider of PCBs in the country. As the result of a fusion of capabilities and opportunities, we will offer a competitive product for applications both large and small, and every interaction will be infused with our core belief that customer centricity is key.

The PCB and Chip industries are vitally important to the United States. A large percentage of semiconductor production happens offshore, which challenges our strategic capabilities as a nation. It’s imperative that the industry shift power and production back onshore, but smaller organizations have been struggling to keep up with technology – and cost – which ultimately led to the consolidation of numerous organizations.

With over 40 years of industry experience, AdvancedPCB is poised to lead the industry with a high-level focus on customer centricity and the unique ability to meet the demands of any PCB need, be it simple or highly complex. However, the need for greater domestic manufacturing and associated investment in this sector is a problem we all share and must band together to address. This rebrand will provide a window of opportunity for us to broaden the conversation and awareness of the important place we hold across industries and is a chance for us to work together to boldly redefine technology and drive our nation - and the global community - towards a brighter, more sustainable and interconnected world.

Today, more than 40 years after its founding, AdvancedPCB is the nation’s leader in printed circuit board solutions, offering full-scale design, fabrication, and assembly in-house consistently faster than the industry standard. We take pride in offering full-service solutions that meet the unique demands of any PCB customer need, while providing best-in-class customer service at every touchpoint.

Qualifications

Proven experience (5+ years) in quality assurance within a manufacturing environment, preferably in electronic components or circuit board manufacturing
Strong knowledge of ITAR regulations and their application to manufacturing processes
Experience leading quality teams and implementing quality management systems (ISO 9001, AS9100, etc.)
Proficiency in quality tools and methodologies (e.g., Six Sigma, Lean Manufacturing, Root Cause Analysis)
Excellent analytical and problem-solving skills with meticulous attention to detail
Effective communication skills to interface with cross-functional teams, customers, and regulatory agencies
Ability to thrive in a fast-paced, dynamic environment with changing priorities
At least 5 years of ex in the PCB Industry is a Must

Benefits

Responsibilities

Managing the following: ISO / AS9102, MIL-SPEC 55110, 31032 Certification & Documentation, update and Maintenance of files applicable to UL & other outside agencies & customers as well as manage all quality departs staff, productivity, quality and discipline
Evaluate and verify evidence of recurrence prevention for all internal corrective action reports & direct changes or improvements as necessary
Evaluate and direct improvements for all process procedure documents, training checklists, process tests, review & sign-off revisions
Evaluate and update quality manual and applicable procedures as necessary (annually)
Evaluate rejected and defected materials for acceptability by internal and/or IPC standards
Provide failure analysis of product rejected both internally & returns to accurately provide corrective action & recurrence prevention
Daily evaluate rejects resulting in restart orders, provide failure analysis as needed, assign root cause by department/process, and publish report daily
Weekly evaluate reject statistics from previous week
Assist managers & department supervisors in identifying root cause and their solutions
Monthly compiles reject statistics for the month, chart both 13-week & year-to-date progression of rejects and analyze for trends
Assist managers & department supervisors in identifying root cause and their solutions
Monthly produce year-to-date statistical reports to analyze and track overall department, shipping yield, restart and production yield performance
Assist senior management in identifying problem areas and initiating possible solutions
The Manager is also responsible for:
Manage and evaluate Underwriters Laboratories file, maintain accuracy to current applications & processes as well as future needs
Design and produce necessary qualification samples and/or complete the necessary applications to maintain and/or obtain certifications
Respond to customer surveys, both written and verbal, regarding our capabilities, processes and acceptance criteria, quality system and performance ability in all areas of production
Act as the secondary contact for “on-site” quality audits & surveys from customers as well as other licensing agencies
Act as AC representative to customers and others that visit our facility
Remain knowledgeable and up-to-date on processes and equipment throughout our facility and communicate at a level that is understandable to those individuals or groups that tour our facility
Maintain and improve data gathering tools for the purpose of providing accurate and up-to-date information to senior management regarding process yields and trend analysis
Oversee and maintain the operation of the Yield, CAR & Restart Access databases
Manager is also responsible for managing and overseeing the following areas, Customer complaints, AOI, Cross section lab, in-process inspection, final inspection, and quality engineering, Shipping and receiving
Work with all areas to determine product acceptability
Work with customers when issues arise with product shipped
Determine the issue and work to resolve quickly, and able to maintain customer confidence in our company
Daily be active on the production floor, to answer questions, oversee potential quality issues in manufacturing and ultimately be responsible for the quality of all manufacturing
Daily manage and oversee all receiving and shipping document control

Quality Assurance Manager - PCB Manufacturing

Job Type